Question 1

Do I need a developer to install the widget?

Accepted Answer

No. Copy one script tag into your website header or footer. We include guides for WordPress, Shopify, and plain HTML.

Question 2

How is this different from WhatsApp Business?

Accepted Answer

SiteSaathi answers FAQs on your website 24/7 from your own knowledge base. When the bot is unsure, it can hand off to WhatsApp with the question pre-filled.

Question 3

Can it reply in Hindi or Hinglish?

Accepted Answer

Yes. Set the reply language per bot — English, Hindi, or Hinglish — so answers match how your customers actually write.

Question 4

What happens after the 7-day trial?

Accepted Answer

Subscribe for ₹99/month via UPI or card (Razorpay) to keep your chatbots live. One chatbot is included in the trial.

Question 5

Is my business data used to train AI models?

Accepted Answer

No. Your FAQs and website content are used only to answer your visitors. We do not sell your data.

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